Welcome to our Web Site!!
Be sure to login and
listen to;
Steve
Gehrlein's Automotive Show
*Steve broadcasts LIVE on Saturdays from 11:00 AM to 1:00 PM and Sundays
1:00 PM to 4:00 PM.
Vision: What We
Are
We are one
of San Antonio's most respected and highly skilled automotive repair
facilities that excels in delighting its clients while providing growth and
opportunity for its team members, and achieving the best reputation in the
industry.
Values: What We Believe
In
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We
conduct our business ethically and with the highest degree of
integrity.
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We
believe satisfying our customers is everyone's job. Our commitment to
satisfaction supersedes individual and departmental lines of
responsibility.
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We treat
all people with honesty and respect.
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We will
do our best at everything we do.
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We focus
on doing it right the first time, rather that fixing it later.
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We
demand superior value in everything we purchase, and we strive to deliver it in
everything we do.
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We
encourage and recognize superior and self-directed employee performance that
furthers our team goals. We are forgiving of mistakes but do not tolerate
incompetence, lack of commitment, or bad attitude.
Habits: How We
Operate
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We do
what we say we're going to do.
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We get
it done now - we have a sense of urgency
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We do
not offer excuses - we are accountable for everything we do.
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We
communicate appreciation for others efforts.
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We are
on time - we believe everyone's time is as valuable as ours.
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WE are
ever mindful of how our work affects our customers.
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If
it's bad we say so! We identify problems wherever we see them and take the
initiative to solve them.
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We do
not waste other people's time.
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We
don't place blame; we fix the cause.
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We
continually improve - we're always willing to listen to new
ideas.
